Skip to content

Shipping and Returns

USA Shipping

United-States Shipping

In these days and age, no one really wants to pay for shipping. Thankfully, you can take advantage of our FREE Standard shipping if your order reach $45 (before tax and after the coupon code is applied), otherwise our standard shipping fee is a discounted Priority mail shipping cost which starts at $7.85.

You may prefer to opt for a faster delivery time at an added cost (see below):

🇺🇸 | DOMESTIC SHIPPING RATES
SERVICE DELIVERY COST ORDERS $45+
Standard Ground 5-7 days* Start at $7.85** FREE
Priority 2-Day 2-4 days* Start at $18.45** N/a
Express Next-Day 1-2 days* Start at $27.95** N/a

* These shipping delivery times are estimated by carriers, and increase depending on extreme weather conditions, holidays or other unexpected events & conditions. If such circumstances occur, delivery time may take longer than anticipated and a refund cannot be issued.

** Shipping cost for most items. Pricing could increase depending on weight and size of products.

Canada Shipping

Canada Shipping

USPS EXPRESS is 3-5 days to reach customs. Flipcrêpes is not responsible for the amount of time it stays in customs and then to final destination.

🇨🇦 | CANADA SHIPPING RATES
SHIPPING METHODS CART AMOUNT SHIP RATE
International Shipping Up to $19.99 Start at  $39.99*
International Shipping $20.00 – 74.99 Start at  $49.99*
International Shipping $75.00 – 99.99 Start at  $59.99*
International Shipping $100.00 & Up Start at  $69.99*

Canadian Borders & Brokerage Fees

Shipping takes about is 3-5 days to reach customs. Flipcrêpes is not responsible for the amount of time it stays in customs and then to final destination.

Because such fees are very variable our store will not calculate or include these fees in your total. The receiver will be responsible for any of these types of fees and charges.

* Shipping cost for most items. Pricing could increase depending on weight and size of products.

Worldwide Shipping

Worldwide Shipping

USPS EXPRESS is 3-5 days to reach customs. Flipcrêpes is not responsible for the amount of time it stays in customs and then to final destination.

INTERNATIONAL SHIPPING RATES
SHIPPING METHODS CART AMOUNT SHIP RATE
International Shipping Up to $19.99 Start at  $39.99*
International Shipping $20.00 – 74.99 Start at  $49.99*
International Shipping $75.00 – 99.99 Start at  $59.99*
International Shipping $100.00 & Up Start at  $69.99*

Customs & Brokerage Fees

For international shipments additional fees such as customs fees, duties and taxes, etc. will be collected from you by the carrier at time of delivery.

Because such fees are very variable our store will not calculate or include these fees in your total. The receiver will be responsible for any of these types of fees and charges.

Priority 2 day shipping option is an estimate and can take up to 3-4 days to arrive. Orders placed on Saturday or Sunday will not ship out until Monday. Those days are not included in transit time.

* Shipping cost for most items. Pricing could increase depending on weight and size of products.

Shipping & Returns FAQs

  1. Orders are usually processed and shipped the same day if received by 12PM CST Time, Monday through Friday. Any order received after 12PM CST on Friday will be processed the following Monday.
  2. If a back order does occur you will be notified.
  3. If your billing address, security code or name on card does not match your Bankcard you will be notified before we can process your order.

Most orders containing more than 1 items can be packed in the same box, but it could occur that we orders may have to leave our facilities in difference boxes.

Once your order ships, an email will be sent with your tracking number. Online tracking is available if you sign up for an account before placing an order. Log in to access the tracking number. Please allow at least 1 business day before tracking is visible. Didn't receive your tracking email? Check your spam / bulk folder. We can also provide tracking by phone or email.

If you need to modify or cancel your order, please contact Flipcrêpes Customer Support as soon as possible. If the product has not been shipped yet, we will be able to refund the order.

If your product has already been shipped by the time you contact us, you will be able to return it to us for a refund as long as the item is intact and in it's original packaging.

Please note that we do not accept returns on perishable good. Once it is shipped out, perishable products are considered used and cannot be returned. If you ordered a non-perishable item, and the item is defective, damaged or you received the wrong item, please notify us so that we can issue a replacement or refund.

😷Flipcrêpes & COVID-19 precautions

We, at Flipcrêpes, are following all official CDC guidelines and medical recommendations and are ensure that our warehouses have also implemented strict of preventive procedures to keep our warehouse workers safe. This includes the following:

  • At any time, reducing the amount of people on a shift.
  • Following the '6 feet' distancing guideline while picking and packaging your orders, as well as staying 6 feet apart when taking breaks.
  • There is a period of time between shifts clocking off and on during which we clean all of the surfaces.

The safety of our employees is vital, and it's possible that the following precautions will delay the distribution and delivery of your item.

If your order is delayed, we ask for your patience and understanding.

Flipcrêpes Team